Legal
Shipping Policy
Last updated: April 22, 2026
1. Processing and Dispatch
- Orders are shipped through registered domestic courier partners and/or speed post.
- Orders are usually dispatched within 1-3 business days of confirmation and payment.
- Orders are typically delivered within 5-6 working days, depending on destination and courier serviceability.
- Delivery timelines depend on destination and courier network serviceability.
- Shipping charges, if applicable at checkout, are non-refundable once the order is dispatched.
2. Delivery Information
Delivery is made to the shipping address provided at checkout. Shipping confirmation and tracking details are sent to the registered email address once the order is dispatched.
Standard delivery timeline is 5-6 working days from dispatch in most serviceable locations.
Courier delays due to weather, logistics disruptions, or regional constraints can occur and are outside our direct control.
Estimated timelines are not guaranteed delivery dates. During sale periods, holidays, or high-demand launches, dispatch and delivery may take longer than usual.
3. Damaged in Transit Reporting
If your order arrives damaged, defective, or tampered, report it within 48 hours of delivery. To help us validate quickly, please provide:
- Unboxing video showing the sealed package being opened.
- Photos of the package, label, and damaged product.
- Order number and contact details.
Valid transit-damage claims are resolved through replacement, exchange, or refund based on availability and your preference.
4. Incorrect or Incomplete Address
Please ensure your shipping details are accurate. Failed delivery or return-to-origin due to incorrect address may cause delivery delays and additional shipping charges.
5. Cash on Delivery and Refused Orders
For COD-enabled orders, repeated refusal or non-acceptance at the doorstep may result in COD restrictions for future purchases.
6. Support Contact
For shipping help, write to yughotindivanam@gmail.com or call 9894838248 with your order number.
Related policies: Refund Policy and Return Policy.